Support

Frequently Asked Questions

Q:
Does a router- and/or destination node need mains power ?

A:
No, all nodes in a Neocortec system can be battery powered as they all consumes approx. the same amount of power.

Q:
How many destination nodes can you have in a network ?

A:
Out of the 65K nodes possible in a Neocortec network, 127 of those can receive data and present data to the application layer

Q:
How do you install a network the first time ?

A:
When you power up the nodes in a Neocortec Network – given the NetworkID in each node is the same – the protocol stack forms the network completely without any kind of user involvement.

Q:
Can I determine the average power consumption per node when designing a network ?

A:
Yes, we have a tool which quite accurately calculate the power consumption per node in  a given network.

Q:
Can a NeoCortec network communicate with other wireless solutions like Zigbee, Z-wave, LoRa or others ?

A:
No, the NeoMesh protocol stack is a 100% proprietary solution which has been developed exclusively to address the known weaknesses from existing LP wireless mesh-solutions.

Q:
Can I run my own application code in a module ?

A:
No, a present it is not possible to write and run own application code in the module. However we do support a series of temperature, humidity and other sensors which can be directly interfaced to the module.

Q:
How can I get started ?

A:
We offer different options, but the fastest and easiest way is to acquire our EVK (evaluation kit). It comes with five fully operational nodes incl. batteries, cables and Software. You will be up and running in seconds. Alternatively, use our reference design and build you own nodes. The SW can be downloaded from our website

Q:
Can I run more networks in parallel ?

A:
Yes, multiple networks with different Network-IDs can seamlessly run in parallel. The messages in different networks are encrypted differently

Q:
Can I use the Evaluation kit efficiently to measure range ?

A:
No, the evaluation kit is not optimized for ideal range nor for power consumption measurements. For optimal range we can provide the customer  with recommended antenna designs. To minimize power consumption, we provide tools that can help determine the optimal settings.

 

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